About

Tech Support for Non Technical People

So why listen to me?

Howdy, my name is  Chancer Reese. I’m a CompTIA certified technology specialist  and honest to Gosh Geek Girl (although I’m a bit old for “girlhood” anymore.) For more info on me, check out my LinkedIn profile.

If you are tired of wasting money on overpriced computer repairs and want help to eliminate some of your computer headaches, you have come to the right place.

I teach non-technical people how to understand and use their technology and solve their own computer problems.  And I know what I’m talking about because, like most people, I was not a born a “computer geek”.

I had to learn technology hard way.  I didn’t grow up with a PC in one hand and iPod in the other.

I learned about computers the old school way – I made a ton of embarrassing mistakes! I screwed up once in high school so bad the teachers came hunting for me!

And I continued learning via the “University of Hard Knocks” -  i.e. ” educate by failing” both in college and even while I was an officer in the military! And let me tell you, being dressed down by a Army colonel over a computer FUBAR is no joke!

So when I wanted to get a job in the information technology industry,  I wanted not only to learn more about PCs but I wanted to learn EVERYTHING! I wanted to become the best geek I could.

So I went to day classes, night classes, read about 100+ different tech references and went to extremes to find and contact any world-class “geeks” who would be willing to talk to me and answer all my hundreds of questions.

And it worked.  I became a successful desktop support technician, in the largest law firm in my part of  North Carolina. And the thing I enjoyed  most working as a support tech, was teaching and sharing what I knew with the other employees.

So now I consider myself to be a technical communicator:  I like to teach non-technical folks  how to understand and  use their technology in order to improve their lives both at work and at home.

Chancer Reese